01

Return Window

Returns are accepted within 30 days of delivery.

If more than 30 days have passed since your purchase, the item is no longer eligible for return or exchange.

02

Return Eligibility

To qualify for a return, items must be:

  • Unworn
  • Unwashed
  • In original condition
  • Tags attached
  • Free of damage, odor, or alteration

Items that do not meet these conditions will not be accepted.

03

Non-Returnable Items

The following items are not eligible for return or refund:

  • Customized or personalized items
  • Limited Drop items marked Final Sale
  • Sale items (unless defective)
  • Items returned outside of the 30-day window
  • Items showing signs of wear, washing, or alteration

04

Limited Drop Products

Limited Drop items may be:

  • Final Sale
  • Non-returnable
  • Not restocked

All Limited Drop purchases are governed by our Limited Drop Policy.

05

Defective or Incorrect Items

If you receive a defective or incorrect item:

  • Contact us within 5 days of delivery
  • Provide photo documentation

If approved, PLAQH8R will:

  • Replace the item, or
  • Issue a refund at our discretion

Due to in-house production, minor variations in:

  • Print alignment
  • Color tone
  • Fabric texture

are not considered defects.

06

Refund Processing

Once your return is received and inspected:

  • You will be notified of approval or rejection
  • Approved refunds are issued to the original payment method

Processing times may vary depending on your financial institution.

07

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account
  2. Contact your credit card provider
  3. Contact your bank

If the issue persists, contact us at: plaqh8r@gmail.com

08

Exchanges

Exchanges are not guaranteed.

If inventory allows, we may offer:

  • Size exchanges for standard apparel

Limited Drop and custom items are not eligible for exchange.

09

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is defective
  • The incorrect item was shipped

Shipping costs are non-refundable.

We recommend using a trackable shipping service. PLAQH8R is not responsible for lost return shipments.

PLAQH8R may, at its discretion, cover or reimburse return shipping costs in select situations to ensure a fair and reasonable resolution.

10

Order Cancellations

Orders cannot be canceled once:

  • Production has started
  • The order has shipped

Limited Drop orders may begin production immediately and are not guaranteed to be cancellable.

11

Chargebacks & Abuse

PLAQH8R monitors for refund abuse and chargebacks.

We reserve the right to:

  • Deny future purchases
  • Restrict accounts
  • Dispute fraudulent chargebacks

12

Contact

For all return and refund inquiries:

plaqh8r@gmail.com